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Before Admission
- Kindly contact the admission counter and provide them with the details e.g. Date of Admission, Treating doctor, and Preference class of accommodation.
- Pre-Registration for Maternity cases is done at least 60 days before expected date of delivery.
- Planned Surgical/Maternity cases are required to pay deposit amount.
- On the date of admission an intimation call will be made and in case it is not received you are requested to confirm with the admission counter.
- Accommodation of your choice may not be available in such case all efforts will be made to facilitate you in another best available category.
- We accept cash/ DD or debit cards / Credit cards of all major banks.
- Reservation deposits are not transferable.
During Admission
- Patients are admired either through doctor’s reference letter or CMO’s recommendation.
- Passport & Visa/PIO is to be produced by foreign nationals/NRI failing which the admission of the patients may be denied.
- The deposit amount has to be paid according to the rules, within 24 hrs in case of emergency. The amount will vary based on the type of accommodation.
After Admission
- The charge of the bed is billed at the end of each day. Check in time is flexible. Charges will be applicable.
- Day care Patient will be kept under observation for a maximum of 8 hrs, after which he will either be admitted as regular patient or discharged.
- Transfers of the class will be based on the availability only.
- When you move upgrade to a higher class the billing will be done as per the higher class from day one.
- In case of down grade to a lower class the billing from the day of transfer will be applicable as per the lower class subject to the approval of the management.
- In case shifting to ICU the room has to be vacated.
- Special/Deluxe Suit class may be allowed to retain the room subject to availability. The room can be urgently required in case of any admission required to be done.
Discharge
- Discharges are processed round the clock in the hospital.
- Discharge time is 12 am and the final bill has to be cleared before 2 am. If your discharge order is received for final billing beyond 11 am you will be charged for that day.
- Discharge of patient will be authorized as per the doctor’s opinion.
- On receipt of request and discharge papers the billing department prepares the bill. On Completion of the final bill the billing department informs the patient Room for final settlement.
- Relative has to approach the discharge counter for final settlement.